Ferno-Washington

Created a 128-page, 203-step manual with 3D AutoCAD drawings 24MiniMaxx EMT stretcher and redesigned it as an interactive website in Framer for improved navigation and sustainability

| Team


3 Undergrad ISE Students,

Director of Domestic Manufacturing Ops,

Sr. Project Engineer

| Role

Product Design - user research, visual design

| Timeline

Oct 2024 - Nov 2024

| Tools

Figma, Framer, Adobe Illustrator

The Problem 🔴

The Problem 🔴

No formal work instructions available for the final assembly of products for workers on the floor

Travelers often struggle to discover unique local experiences in new places.

Travelers often struggle to discover unique local experiences in new places, especially when typical apps prioritize popular tourist spots. This can make it challenging for travelers to connect authentically with a destination .

🟢 The Solution!

🟢 The Solution!

Complete step-by-step instructions that describe precisely how to assemble the stretchers/cots - Including an interactive website that details instructions

https://fernoworkinstructions.framer.website/

Odin, uses an AI-powered chatbot to provide personalized, real-time recommendations

FinAL Presentation

FinAL Presentation

FinAL Presentation

Retrospect.

Retrospect.

Retrospect.

Learnings & possible improvements

Learnings & possible improvements

What I learned

What I learned

What I learned

User-Centered Design Validates Need
Through user interviews and testing, it became clear that travelers are looking for personalized experiences that go beyond standard tourist recommendations. This insight reinforced the need for a recommendation system with customizable, dynamic filters that allow users to explore hidden gems tailored to their preferences.

Simplicity Drives Engagement
Users appreciated a straightforward and intuitive interface, emphasizing that quick access to recommendations with minimal friction is crucial. The decision to keep the layout simple—leveraging swipable cards and an interactive chatbot—was validated as an effective choice.

Challenges in Balancing Personalization and Privacy
While users appreciated personalized recommendations, they also expressed concerns about data privacy. This balance of personal relevance and respect for privacy is essential for building trust.

User-Centered Design Validates Need
Through user interviews and testing, it became clear that travelers are looking for personalized experiences that go beyond standard tourist recommendations. This insight reinforced the need for a recommendation system with customizable, dynamic filters that allow users to explore hidden gems tailored to their preferences.

Simplicity Drives Engagement
Users appreciated a straightforward and intuitive interface, emphasizing that quick access to recommendations with minimal friction is crucial. The decision to keep the layout simple—leveraging swipable cards and an interactive chatbot—was validated as an effective choice.

Challenges in Balancing Personalization and Privacy
While users appreciated personalized recommendations, they also expressed concerns about data privacy. This balance of personal relevance and respect for privacy is essential for building trust.

Next Steps

Next Steps

Next Steps

Expand Content Creation Features
Incorporating user-generated content—like sharing photos, reviews, and local tips—will add authenticity and depth to the app. This could increase community engagement and enrich the app’s recommendations, making them feel more “real” and relatable.

Add a Location Nearby Notification
Enabling location-based notifications would let the app suggest nearby spots when users enter new areas. This would enhance spontaneous exploration, offering timely recommendations that match user preferences.

Expand Content Creation Features
Incorporating user-generated content—like sharing photos, reviews, and local tips—will add authenticity and depth to the app. This could increase community engagement and enrich the app’s recommendations, making them feel more “real” and relatable.

Add a Location Nearby Notification
Enabling location-based notifications would let the app suggest nearby spots when users enter new areas. This would enhance spontaneous exploration, offering timely recommendations that match user preferences.